Diagnosis
Fault checks, troubleshooting and a clear quotation before work starts.
Start hereWork order / Walk-in / BBU
Laptop buat hal?
Roger kami.
Bring it over. We’ll diagnose the problem, explain the options clearly, and only proceed after you approve the quote.
ITGEEKS technician working on a computerDiagnosis desk / Bandar Baru UdaWalk-in only
Counter note / 01Fee waived when you approve the repair.
Laptop diagnosisRM30
Desktop PC diagnosisRM50
Repair board / What we handle
Straight answers.
Useful repairs.
We focus on common laptop and desktop problems—the work customers actually bring to the counter every week.
RAM & storage
RAM upgrades, SSD replacement and storage improvements. No cloning service.
Common jobWindows & software
Boot problems, system errors, setup and software troubleshooting.
SoftwareParts replacement
Screen, keyboard, battery, fan and other replaceable components.
Quote firstCleaning & thermal care
Internal cleaning, fan service and thermal paste maintenance where suitable.
MaintenanceDesktop support
Desktop fault checks, component replacement and upgrade planning.
Walk-inStatus / No guessing
How a repair
moves.
You’ll hear from us at the important stages. Automated WhatsApp tracking is planned, not live yet.
Received
Device checked in
Diagnosing
Problem identified
Waiting approval
Quote sent to you
Repairing
Or waiting for parts
Ready
Collection update
Typical turnaround2–4Working days
For common jobs after approval. Special-order parts or more complex work can take up to 2–3 weeks.
Repair terms / Simple
3-month parts warranty.
Applies to parts replaced by ITGEEKS. Labour is included in the approved repair price. We do not begin paid work without your approval.
Start with a check ↗